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Update Google Contact, although no change has been made

  • 26 February 2023
  • 4 replies
  • 63 views

Hello,
although none of my contacts have been updated in sendinblue, Zapier has updated my contacts in Google Contacts, creating duplicates.
In addition, tasks were used unnecessarily, which I am now missing.

Why is this in my Zap?

Thanks.

 

Here is my Zap:

 

 

Hi @vantage 

Good question.

You can check your Zap Runs to see the DATA IN/OUT for each Zap step to help you troubleshoot.

 

Your Zap trigger is SIB - New/Updated Contact, which will trigger for NEW Contacts as well as UPDATED Contacts.

 

Your Zap action is for GContacts to create a Contact.

 

To avoid duplicates try these Zap actions:

Action: GContacts - FInd/Create Contact

Action: GContacts - Update Contact

@Troy Tessalone OK, so you mean, i should use “Find Contact in Google Contacts” AND use “Create Google Contacts Contact if it …..” instead of my “old” Zap Action “Create Contact in Google Contacts”?

I am right?

Thank you.

 

Here ist the Zap what i should chosse?:

 

@vantage 

Yes, you should use Find Contact else Create Contact all within 1 step.

Then you can follow that with an Update Contact step (if you want) to update the found Contact.

 

@Troy Tessalone OK, so i will do. Thank you!

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