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Hi! I'm having trouble setting up WhatsApp notifications triggered by a Typeform submission (using Path). It was working fine before, but now the WhatsApp notifications have stopped coming through. Zapier shows the message as successfully sent, but nothing is being received on the phone.

I've been researching this issue and reading several articles in the community from the following links:

1. https://help.zapier.com/hc/en-us/articles/19805639844621-Send-messages-in-Zaps-using-WhatsApp

2. https://community.zapier.com/search?q=whatsapp%20notification%20not&source%5B0%5D=community

3. https://zapier.com/apps/whatsapp-notifications/help

However, none of them have provided a solution. I’d appreciate your help with this issue.

I've attached a screenshot of my Zap. As you can see in step 4 (ZUHAIRI WHATSAPP), it shows as "Success," but no message was received.

Thank you.

This post has been edited by a moderator to remove personal information. Please remember that this is a public forum and to remove any sensitive information prior to posting.

Just an update.  I had issues earlier (see my post 5 days ago) since then the notifications are coming sporadically. Sometimes i get notification, and other times i don’t. In my dashboard on Zapier it says all notifications were sent but i only received a few.  For instance yesterday i received 2 out of 8 messages. The day before i received  2 out of 5 messages.  

Perhaps its relevant,  yesterday i received the 1st 2 messages and none of the rest during the rest of the day.

Hopefully a fix will come out for this.  I wouldn't be surprised if it is a WhatsApp issue, so hopefully you can resolve it with them.

Thanks

Reply


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