HubSpot error: Halted execution. Property values were not valid. ValidationMessages:

  • 20 October 2023
  • 2 replies

Userlevel 1

I’ve attached a screen record for context.

I’m trying to create or update a contact in Hubspot when a job is created in ServiceM8 and I receive this error message…

Error from halted execution: Property values were not valid validationMessages: - email: Email address …… is invalid

I would love some help with this if anyone can - thanks!

2 replies

Userlevel 7
Badge +6

Hi there @MishOffice,

Welcome to the Community! 🎉

I'm sorry to hear about the issues you're facing with your Zap. After reviewing the recording, it seems I require a bit more insight into your “Create or Update Contact” setup.

Could you please share a screenshot of the “Action” section, specifically showing all the fields for the “Create or Update Contact” step? Here’s an example screenshot:

(view larger)

Please don't include personal information in the screenshot, or be sure blur out any personal information.

Thanks! 😊

Userlevel 7
Badge +14

Hi @MishOffice 

Good question.

We would need to see how your HubSpot Zap step is configured.