Gmail step hit an error: The app returned "Recipient address required"

I created a zaps to Send new ArtiBot leads as custom emails from Gmail, but I have doubts about filling out the fields in the configure tab.

Could anyone send a video tutorial on how to fill in the fields, as zappier is returning an error "This Gmail step hit an error | The app returned "Recipient address required". (see screencapture)

Thanks

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Hi @Alexandro Cardozo

Error indicates you do not have a valid email address mapped for the TO field. (It shows just a full name.)

This post has been edited by a moderator to remove personal information. Please remember that this is a public forum and to remove any sensitive information prior to posting.

Hi Tony,

Thanks for the answer.

I entered "name: sample text" in the to field. Is it correct? please see the screen capture.

Good week.

Thanks!

Hi there, @Alexandro Cardozo

Did selecting an email address instead of a name in the To field, as Troy suggested, resolve the error?

Want to make sure this gets sorted, so please keep us updated on how it’s going. Happy to help if you’re running into any further issues!

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