Fiverr error: New account authentication failed. Make sure you click "Allow" or "Accept" on the permission popup.

  • 17 January 2024
  • 2 replies

I am trying to connect Fiverr but keep getting authentication failed error. My credentials are correct and still no luck. Please help! 

Error message:

We hit an error adding your new account

authentication failed:

  1. Make sure you click "Allow" or "Accept" on the permission popup
  2. Double check your Account has the correct permissions
  3. Check out our help docs for more informationv

2 replies

Userlevel 7
Badge +14

Hi @ChaneAllison 

Here’s a tip to try:



we are facing the same problem. We cannot connect to Fiverr and getting same error as OP. I tried using different browser, different machine, clear browser cache/history, etc. but it is not working.

We also get same error when establishing connection to wordpress woocommerce (all security plugins deactivated and with new app password created).

What can we do to debug the problem further? we need to solve this problem…

thank you