Failed to create a timecode in Projectworks: The app returned "An error has occurred."

  • 16 September 2023
  • 2 replies

I am unable to create a time code in projectworks through Create timecode zap. I have inputted the required details and the test is failing due to some reason. How do I successfully create a time code? The three required fields are Module ID, Task name, Task type ID. 

It returns an error message - “

Failed to create a timecode in Projectworks

The app returned "An error has occurred."

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2 replies

Userlevel 7
Badge +14

Hi @Integrate 

Good question.

We would need to see detailed screenshots with how the Zap step is configured.

Userlevel 6
Badge +8

Hey @Integrate,

I was able to find the complete error in our logs:

{"Message":"The request is invalid.","ModelState":{"request.EnforceTimesheetDates":["An error has occurred."]}}

I’m not 100% sure what that means, and my Google search didn’t turn up much, but I would start by trying to add start and end dates

And based on this documentation, they may require the fully-formatted ISO 8601 datetime there