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I’m trying to move a project (opportunity) along in Copper after a trigger. For some reason if I choose a stage, I get a 422 error. If I leave that blank, it succeeds. These are values that are directly fetched from Zapier/Copper, so I don’t know why it would fail. I tried choosing the pipeline + stage, and tried just the stage, both fail. But without the stage, it succeeds, and can update other values. Any thoughts on this? Anyone else using Zapier to move things through their pipelines?

 

With no stage selected, it succeeds.
With stage selected it fails. I tried manually entering the stage ID, that fails as well.
Pipeline & Stage are chosen from the list that populates automatically, from our Copper account.



Thanks!

 

Hi there @MattVS,

Welcome to the Community! 🎉

I did some digging into this, and it seems like the error you’re running into is a known bug with the Copper integration. Our team is aware of the issue and we're working with Copper on a fix. I've added your email address as another affected member. That does a few things:

  • Bring this to the attention of the integration developers
  • Help track and prioritize fixes
  • Allows us to notify you via email if/when this is fixed

Unfortunately, I do not have an ETA, but I’ve added you to the list of users affected by this issue so we can let you know as soon as we have any updates.

Additionally, I recommend reaching out to the Copper dev team and let them know that you’re running into a bug with their app in Zapier since they are the one who maintain and update their bug in Zapier.

I appreciate your patience and understanding.

Any update to this Error 422…..I am having the same issue

Hi ​@gerodea,

It looks like the bug report is still open. In the meantime, I have added you as a another affected member of the bug. We will keep you updated via email once the bug has been fixed.

I appreciate your patience and understanding.

Reply


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