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Can’t add Formatter step "Problem creating Node. Disallowed selected_api” error

  • 11 March 2022
  • 3 replies

Userlevel 7
Badge +9

Hi Everyone!

I have been seeing formatter throwing “Disallowed selected_api” error throughout the day. I tested using different platforms and a remote connection, all throwing the same error.


Other zap building functionalities seem to be working fine, it’s just when trying to add formatter it is throwing the error.



Best answer by christina.d 5 May 2023, 19:04

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3 replies

Userlevel 1

I got a reply for the helpdesk several hours ago that this is a known issue with no ETA.

I have the same issue as well.

Userlevel 7
Badge +11

Hey there @robschmidt and @SFDC

You’re quite right here @SFDC, there is a known issue that’s causing these errors. Our engineers are currently working on a fix and we'll be sure to post an update as soon as we've got it fixed.

In the meantime, it should be possible to workaround the issue by searching for the Formatter app and then selecting from the list:  

Can you give that a try and let me know if that allows you to select the Formatter app successfully?

Userlevel 7
Badge +9

Hey there, friends - belated update but I wanted to close the loop and let ya’ll know this issue has been resolved! 

Formatter should be working as expected. 👍🏽