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21OpticalBeginner

Troubleshooting

Workaround for triggering a zap for partial refunds in WooCommerce

Hello Community I have successfully created a zap for status change from competed to refund that triggers zaps to emails. Now, the issue is that many customers can ask for refunds of just one item in the cart, this won’t change the status to refunded in WooCommerce. Is there a work around to this problem? Hope is clear, I can provide more info and screenshots if necessary. Thanks in advance :)

jjmcreat2024jkBeginner

How can I create a product in HubSpot for every WooCommerce variation?

I have a zap that creates a HubSpot Product when a WooCommerce product is created. I am having difficulty creating a HubSpot product for every variation in WooCoommerce. Do I use the ‘create loop from line items’ action or call a sub zap here? Any help would be appreciated

SteSinBeginner

Troubleshooting

WooCommerce Line Details Unusable Outside Testing

Hi there, I am trying to transfer WooCommerce oders into Bitrix24 and I am having problems. I use the WooCommerce connector and the Line item in an order event as I can have multiple line items with different products Let’s skip Bitrix24 for now as my problems are someplace else I need specific fields from the line item, such as a dropoff date or pickup date In test the fields are there and filled and the testing option works great! When I do a replay test with transfer data all the fields are empty Screenshots show the email connector to highlight the problem: Everything has data Test of Email: Result of transfer data in email I also get this when I use Bitrix24 the fields are just empty and it is driving me crazy! Thanks for your help Steven

21OpticalBeginner

Troubleshooting

How do I filter and send only orders to Slack from WooCommerce?

Hello Community, We need to filter the orders and send them to a Slack channel. In this channel, only orders from Norway must go through. I have tried to use the billing address, country from Norway but they don’t go through for some reasons I don’t understand. Is it possible to filter through user roles somehow? Hope is clear. We are using WooCommerce.

noshadaliBeginner

Troubleshooting

My Zap isn't sending email addresses from WooCommerce to Flodesk

Hello Zap Community, I created a Zap to send my customers from WooCommerce store to Flodesk so I can add them to my email campaign. I don’t know how to explain but the last trigger that sends the email address to flodesk isn’t working. WooCommerce is connected successfully. (TESTED) Flodesk is connected successfully. Just the email address doesn’t go to Flodesk. Can anyone help me with this?

Martha FBeginner

Troubleshooting

Can't reconnect to WooCommerce. No reason given for authentication error

I cannot reconnect Zapier to WooCommerce. I have made sure to allow pop ups and disable all security plugins on my browser. I’ve tried to connect from Firefox and Chrome. I’ve logged into the Wordpress website and every single attempt I’ve made to connect has successfully created an API key. The status on WooCommerce’s end is that it IS connected. I know the username and password are correct, because when I had them wrong I received the error telling me so. We do not use any plugins with known conflicts as far as I can tell. We do not have a firewall enabled. We DO use the Cerber security plugin, but that isn’t anything new and we’ve had this connection working for over 6 months. I’m very hesitant to deactivate it when I have no clue what the actual authentication error is and it would expose our website to security vulnerabilities. Is there anything big I’m missing?

WriterBeginner

WooCommerce plugin and Zapier subscription costs for my WordPress site.

Hello, after I bought the Zapier-woocommerce plugin for my wordpress site, I learned that this was not enough and that I had to buy a Zapier subscription on top of that. Let's admit (although it's not very clever from a commercial point of view; and that it will force us to juggle at the end of the period between two subscriptions that we won't necessarily remember what each one corresponds to). Only, when you go to the sales page, you first come across a price, then, when you click a few hours later on the purchase, you come across another. See the pictures. We made the claim by creating a ticket several days ago but... No answer. Apart from the fact that it is not consistent, it seems to me that it is extremely expensive to sell books, on which the margins are still very small. 79€ per year + 19€ per month, that's 25€. If the margin on a book is €1, you already need 25 buyers before I even thought about feeding myself or my children (not to mention the taxes that are the highest in t

jnearBeginner

Troubleshooting

WooCommerce error: There is a problem with this auth. Contact support or reconnect it here.

We’re having difficulties connecting to WooCommerce from Zapier. The site we are trying to connect is on a multisite. We’re getting zero specific error messages (just a generic "There is a problem with this auth. Contact support or reconnect it here.") Is it even possible to connect on a multisite?

Woocommerce to Zapier to Kajabi to Active Campaign

Hi there, Im trying to do a somewhat complex process automation which I am unsure it can be done. I have a connection between woocommerce and zapier through a webhook, I sent purchase event data (customer name, email, and some custom date fields) to Active Campaign. But I need to add a new step, to create a user in Kajabi and grant him a specific offer, which need to be sent also to Active Campaign. So I have severals problems with this: The offer in kajabi needs to match the product in woocommerce (can, maybe, be done with product id/offer id?) I can´t see a way to create a user in kajabi and grant him an offer through zapier triggers, on the same automation. I fail to see a way to grab this credentials in kajabi and send them to Active Campaign. I would really appreciate any help guys!

How do I create new Discord users from WooCommerce order data using Zapier?

i am trying to integrate woocomerce with discord so that when ever an order is created a new user is created in discord using the woocommerce data. but i could not solve it as i only find changing roles of existing users.

cwrBeginner

How can I get tax information to display on Stripe invoices generated from WooCommerce?

Hello, I have created a simple automation based on product item from woocommerce to generate a stripe subscription. the connection works fine, but the invoice create by stripe do not ha ve the tax appearing. item is 35 witout tax + tax 20% = 7 total with tax = 42 On stripe invoice it shows total 42 without tax and nothing else. I can’t see where I did somenting wrong. On the woocomerce product it has the correct settings Thank u for your help

INIRBeginner

Troubleshooting

Part SKU not found error when zapping a new order from WooCommerce to sos inventory

Zap Error: Failed to create a sales order in SOS Inventory The app returned "Unable to match item 'TAP A5102428'". Part as it exists in SOS Part as it is entered in Woocommerce Any ideas how to fix this? I’ve tried turning the zap off then back on. I’m wondering if it’s somekind of formatting difference?

Troubleshooting

WooCommerce REST API error updating product stock from Google Sheets

HI there, We are getting a critical error warning when trying to update a product stock from google sheets via Zapier. When we check the trouble shooting docs it points to a REST API issue. We tested the rest api in Postman and everything works great. I can see the new API Keys being created each time the zap tries to run being created on the WooCommerce dashboard. Any suggestions on where to look to fix?? Thanks!

How do I connect WooCommerce with Flodesk to send specific product buyers to a specific segment?

I am trying to connect Flodesk to WooCommerce. I am on a FREE Plan. When a customer buys a SPECIFIC product on my WooCommerce store I want to send them to a SPECIFIC segment on Flodesk. I cannot add filters to the trigger to select the SPECIFIC product? Need help with that. Thank You

rezshekBeginner

How to record refund in Wave from WooCommerce?

Hi, I’m trying to make sure my Wave has all the transaction related to an order. When I create an sale order in Wave, I pass the Woo order ID, to prevent creating sale record by mistake and have duplicate. Now If I have to refund the order after the order has been marked as “completed” in Woo, either full or partial refund, I would like those go to Wave either as a new record with negative price or update the existing sale record in Wave to show the transaction records. So what is the best way of doing this? to make sure the bookkeeping in wave is accurate?

haaforestsBeginner

Troubleshooting

Trouble updating WooCommerce stock quantity with Zapier when order contains multiple products.

I have a problem when I want to update Product Stock Quantity in WooCommerce after using the Order Placed Trigger from another platform. The problem occurs when the order contains more than one product, but when the order is for one product there is no problem. What is the solution?

TKDBeginner

How to trigger only on WooCommerce orders over a certain value?

I currently have a fairly straightforward set up, whereby when an order status is updated to “Paid” in WooCommerce, it triggers “Plant a tree” in Ecologi (screenshot below). On my website I get quite a few £0 transactions going though (and they get flagged as Paid - this can’t be avoided due to the nature of the site). I would like to change the logic so that only paid orders with a value over £0 trigger the tree planting action in Ecologi. Feels like it should be quite straightforward - does anyone know how to achieve this?

ADN Wine SpiritBeginner

How to separate data on Woocommerce ?

Hello, I'm using the WooCommerce add-on for product creation. The whole setup is working without any bugs, but I'm having trouble assigning different categories, tags, or images to the products. When I add just one piece of information, I get the expected result. However, when I try to add 2, 3, or 4, for example, I don't get the desired outcome. I don't understand how to separate the data. I conducted a test with a product that already existed on my site using the "find a product" search, and I could see multiple "categories," "tags," and "images" in the results. Please help me, I've been stuck on this issue for three days now :( Exemple with 2 categories Result “Non classé” is default category (No good) Exemple with “Find product”, the product have differents categories. Maybe it’s a syntaxe problem ?

jerry_123Beginner

Troubleshooting

WooCommerce to Google Sheets Zap not fetching product category despite its presence in order.

Hi Team, We need to send specific products data based on their category to google sheet. However when we check in the trigger “Line Item in an Order in WooCommerce”the product category is empty even though the category is present for the product. i have used find product for the next step but if the category is not displayed how will it fetch? https://prnt.sc/HFdciX5sn1F8

BenBen25Beginner

How to create WooCommerce users from Salesforce Lead to Account Conversion?

We will be obtaining leads from various places. When our sales people go through the vetting process of our leads , and determine they are to be converted to Account. That trigger we would like it to take those details in Salesfoce and create a new user account on the ecomm site , thus sending them a welcome message to click a link to define their username & password of choice. Double opt in.