Heres the rundown. I’m trying to set up a Zap that does the following:
- New reaction added in Slack
- Create Issue in Jira
- Send a canned message within a thread or create one (if one does not exist) to the original message where the emoji reaction was added to.
The problem: The canned message is being sent to the channel and not starting a threaded reply as specified. Any input is much appreciated!
Best answer by Troy TessaloneView original