Heres the rundown. I’m trying to set up a Zap that does the following:
- Trigger:
- New reaction added in Slack
- Action:
- Create Issue in Jira
- Action:
- Send a canned message within a thread or create one (if one does not exist) to the original message where the emoji reaction was added to.
The problem: The canned message is being sent to the channel and not starting a threaded reply as specified. Any input is much appreciated!
![](https://uploads-us-west-2.insided.com/zapier-ca/attachment/8a00af5d-ffb7-4b41-b482-448bcf3c0a39.png)
Best answer by Troy Tessalone
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