Best answer

How to send email when Stripe subscription is canceled?

  • 23 December 2022
  • 3 replies
  • 74 views

Hi,

How do I automatically send an email to a customer via Sendfox when he cancels his subscription?
 

There is integration with Sendfox but I fail to see a “send email” command. Are there any workarounds?

Thank you. 

icon

Best answer by christina.d 29 December 2022, 13:26

View original

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

3 replies

Userlevel 7
Badge +14

Hi @rokinisgritinis 

Good question.

SendFox is for newsletters.

The type of email notification you are trying to send is referred to as a transactional email.

Try using a different email app to send the email. (e.g. Gmail or these apps: https://zapier.com/apps/categories/transactional-email)

 

Userlevel 7
Badge +9

Hey there, @rokinisgritinis! I wanted to pop in and confirm as Troy mentioned there isn’t a supported action for this in SendFox at the moment. 😔

There is however a template for Stripe and Gmail for this exact workflow!

I hope this helps! 🙂

Thank you Christina!