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How to send email when Stripe subscription is canceled?

  • 23 December 2022
  • 3 replies


How do I automatically send an email to a customer via Sendfox when he cancels his subscription?

There is integration with Sendfox but I fail to see a “send email” command. Are there any workarounds?

Thank you. 


Best answer by christina.d 29 December 2022, 13:26

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Userlevel 7
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Hi @rokinisgritinis 

Good question.

SendFox is for newsletters.

The type of email notification you are trying to send is referred to as a transactional email.

Try using a different email app to send the email. (e.g. Gmail or these apps:


Userlevel 7
Badge +9

Hey there, @rokinisgritinis! I wanted to pop in and confirm as Troy mentioned there isn’t a supported action for this in SendFox at the moment. 😔

There is however a template for Stripe and Gmail for this exact workflow!

I hope this helps! 🙂

Thank you Christina!