Filter isn't working for Convertkit from Paypal

  • 23 August 2020
  • 5 replies

Userlevel 1

I’m trying to tag new purchases from Paypal from a specific course into Convertkit. 

I originally set it up with a line item from Paypal. No tag in Convertkit.

Then I set up all sales in Paypal. No tag in Convertkit.

Now I am trying to set it up with a Successful Sale in Paypal with a Line Item Filter and get errors. 

I can’t seem to figure out why it’s not tagging.  Anyone have advice? 

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5 replies

Userlevel 7
Badge +14

Share screenshots of how your Zap steps are setup.

Userlevel 1



Userlevel 7
Badge +14

Do you have a specific example that’s resulting in an error or not behaving as expected? (screenshots are help)

Userlevel 7
Badge +7

Hi @Hockeymom ,

I don’t see any errors, the filter is working as expected. As you can see, the filter says it would not have continued; this means the filter did not find the text you wanted it to find. However, if you expected another result I understand the confusion. 

As @Troy Tessalone  says, try to give some examples you have and expected results. This might help.


Userlevel 7
Badge +10

Hi @Hockeymom 

Just checking in. Were you able to get this sorted?