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Creating a Customer in Square: can I add more fields?

  • May 11, 2021
  • 6 replies
  • 284 views

I added more fields in Square to put more information for each customer, but they don’t show up in Zapier so my zap can’t auto populate the fields I created. Is there a way to add more fields to my zap? I am creating customers using jotform, and all the jotform fields are showing up but not the Square ones I created

Best answer by nicksimard

Hey @PuppyStyle and @Freeride Montpelier!

I checked our feature requests for Square and I do see one that’s related to adding custom fields to the Create Customer action, so I do believe that’s not possible at the moment. I’ve added both of your votes, meaning you’ll be notified via email when that gets implemented.

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

6 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • May 11, 2021

Hi @PuppyStyle 

Try clicking the [Refresh Fields] button at the bottom.

Otherwise, you may have to leverage the Square API to update the custom fields.

Square API: https://developer.squareup.com/us/en

App APIs can be used in Zaps via the Webhooks action step: https://zapier.com/apps/webhook/integrations#triggers-and-actions

If you still need help, you can open a ticket with Zapier Support here: https://zapier.com/app/get-help


Curious about this as well.  I have some custom fields for customer creation in Square, but they’re not showing as insertable data in the Zap.

 

Anyone?


nicksimard
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  • Zapier Staff
  • Answer
  • May 21, 2021

Hey @PuppyStyle and @Freeride Montpelier!

I checked our feature requests for Square and I do see one that’s related to adding custom fields to the Create Customer action, so I do believe that’s not possible at the moment. I’ve added both of your votes, meaning you’ll be notified via email when that gets implemented.


Awesome, thanks!


  • June 14, 2021

I have the same issue, Any way to get the custom fields to show up in Zapier?


Liz_Roberts
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  • Zapier Staff
  • June 14, 2021

@fpvgt500 - I have added you to the feature request Nick mentioned above so that you will be notified with any updates re: custom fields!