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Best answer

Authentication failed with Wordpress

  • May 12, 2020
  • 6 replies
  • 954 views
R

I can not connect my wordpress account, it was working untill this morning. When the authentication runs, it appears the message:

not well-formed (invalid token): line 1, column 1

I checked the remote publishing checkbox in Wordpress and deactivated all WP plugins and still not functinioning. 

My blog is out of air, since yesterday since i can´t load any new zaps that capture news from other sources. This matter is urgent, if someone came across this issue, please help me out!

Best answer by Renato Ojima

Yes @AndrewJDavison_Luhhu . It was a code line with a character that shouldn't exist in the XML rpc file.

    This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

    6 replies

    AndrewJDavison
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    • AndrewJDavisonZapier Solution Partner
    • Zapier Solution Partner
    • May 13, 2020

    @Renato Ojima 

    I'm going to flag this post for the Zapier Community Team. They should have more insight on this and can escalate to the support team if needed.

    Sit tight, and someone will contact you soon.

    Find out more and hire me: https://zapier.com/partnerdirectory/andrewjdavison (andrew@andrewjdavison.com)
    Danvers
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    • DanversZapier Staff
    • Zapier Staff
    • May 13, 2020

    Hi @Renato Ojima, I’m sorry that you’re having some trouble with your WordPress Zap. As a first pass, could you please take a look at our help guide Common Problems with WordPress as that has a lot of tips on connecting your WordPress account to Zapier. 

     

    If you have run through those and are still having trouble, let us know!

    R
    • Renato OjimaBeginner
    • Author
    • Beginner
    • May 13, 2020

    Thanks for the response @Danvers. I tried all the suggestions and none worked. I will have to check the XML-RPC.php file to see if there´s any code line blocking an outside access.

    Danvers
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    • DanversZapier Staff
    • Zapier Staff
    • May 13, 2020

    Hi Renato, I’m sorry that you’re still having trouble authentication your WordPress account. 😞

    If you don’t find the answer in the XML-RPC.php, then you can either reach out to support using the Get Help form or reply here and we’ll escalate this post to the Support Team. 

      AndrewJDavison
      Forum|alt.badge.img+11
      • AndrewJDavisonZapier Solution Partner
      • Zapier Solution Partner
      • June 24, 2020

      Hi @Renato Ojima 

      Just checking in - were you able to get this sorted?

      Find out more and hire me: https://zapier.com/partnerdirectory/andrewjdavison (andrew@andrewjdavison.com)
      R
      • Renato OjimaBeginner
      • Author
      • Beginner
      • Answer
      • June 24, 2020

      Yes @AndrewJDavison_Luhhu . It was a code line with a character that shouldn't exist in the XML rpc file.

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