Webhook with multiple objects changing fields

Question

I am a Salesforce user that updates records in bulk frequently.

When I update records to a certain criteria, it calls a Zapier webhook.

Here is my problem, the Zap works fine for a single webhook call with a single object. Example:

When I run a bulk operation in Salesforce it calls the webhook and sends multiple objects in one API call and it then breaks the Zap:

I have tried to run a Loop step which seems to work fine with multiple objects but then it fails when there is only a single object:

Here is the error on a single object call:

Despite the API having the same name, it doesn’t work for both multiple object and single object use cases:

What is the best way to solve for this?

Troy Tessalone · Answer

Hi @pjmitch8Good question.Try this…Use 2 Webhooks with 2 Zaps. (see section below for triggering multiple webhooks from 1 request)Add a Filter as Step 2 to each Zap.1 Zap to handle the single results1 Zap to handle the multiple results6. Optional: Trigger multiple Zaps with webhooksIf you have multiple webhooks you want to trigger from the same event in your app, you can combine their URLs into a single URL.For example, if you have three Zaps, the URLs would look like this:https://hooks.zapier.com/hooks/catch/123456/zbB61https://hooks.zapier.com/hooks/catch/123456/kzXC4https://hooks.zapier.com/hooks/catch/123456/2AjjnYou can take the last part of each URLs and combine them into a single URL like this:https://zapier.com/hooks/catch/123456/zbB61,kzXC4,2AjjnRequests sent to this URL will trigger all three webhook URLs at once.

6. Optional: Trigger multiple Zaps with webhooks

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