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Best answer

Webhook delivery guarantees

  • May 23, 2022
  • 1 reply
  • 397 views
R

What are the delivery guarantees of the webhook.

  • Are the incoming messages queued?
  • Is the order of processing in zaps guaranteed?
  • What if there is error in the process of zap?
  • Can i use the request_id from the webhook to lookup zaps execution

Thank you

Best answer by Troy Tessalone

Hi @ralphsomeday 

Good questions.

 

  • Are the incoming messages queued?
  • Is the order of processing in Zaps guaranteed?
    • Yes and no
      • Yes, can be controlled using the above mentioned Delay After Queue
      • No, there can be issues with apps in Zaps, Zapier, etc. that may cause hiccups/glitches and results in a backlog of Zap Runs to be processed, which when fixed may not process in sequential order
      • System Status can be checked here: https://status.zapier.com/
  • What if there is error in the process of zap?
  • Can I use the request_id from the webhook to lookup zaps execution
    • No, the Webhook request_id is not an available data point to use to lookup in the Zap Runs: https://zapier.com/app/history/
    • There is an existing feature request open for this
    This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

    1 reply

    Troy Tessalone
    Zapier Orchestrator & Solution Partner
    Forum|alt.badge.img+14
    • Troy TessaloneZapier Orchestrator & Solution Partner
    • Zapier Orchestrator & Solution Partner
    • Answer
    • May 23, 2022

    Hi @ralphsomeday 

    Good questions.

     

    • Are the incoming messages queued?
    • Is the order of processing in Zaps guaranteed?
      • Yes and no
        • Yes, can be controlled using the above mentioned Delay After Queue
        • No, there can be issues with apps in Zaps, Zapier, etc. that may cause hiccups/glitches and results in a backlog of Zap Runs to be processed, which when fixed may not process in sequential order
        • System Status can be checked here: https://status.zapier.com/
    • What if there is error in the process of zap?
    • Can I use the request_id from the webhook to lookup zaps execution
      • No, the Webhook request_id is not an available data point to use to lookup in the Zap Runs: https://zapier.com/app/history/
      • There is an existing feature request open for this
    ⚡ Troy Tessalone - AutomationAce.com | Top Zapier Solution Partner | #1 Zapier Community Contributor
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