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Question

RocketChat LiveChat

  • 25 April 2024
  • 1 reply
  • 11 views
M

RocketChat provides the LiveChat data to Zapier using a webhook in JSON format.

https://docs.rocket.chat/use-rocket.chat/omnichannel/webhooks#sample-json-data

 

I need to parse this JSON object and concatenate all the “msg” values into a single string that I can then add as a ticket note. I am not sure how to pass the entire JSON object to my code:

 

1 reply

Troy Tessalone
Userlevel 7
Badge +14

Hi @McHenry 

Try changing the Zap trigger to this: Webhook - Catch RAW Hook

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor

Reply


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