Skip to main content
Question

RocketChat LiveChat

  • April 25, 2024
  • 1 reply
  • 38 views

RocketChat provides the LiveChat data to Zapier using a webhook in JSON format.

https://docs.rocket.chat/use-rocket.chat/omnichannel/webhooks#sample-json-data

 

I need to parse this JSON object and concatenate all the “msg” values into a single string that I can then add as a ticket note. I am not sure how to pass the entire JSON object to my code:

 

Did this topic help you find an answer to your question?
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

1 reply

Troy Tessalone
Forum|alt.badge.img+14

Hi @McHenry 

Try changing the Zap trigger to this: Webhook - Catch RAW Hook