Issue Regarding Oncehub field data in Zapier

Hi @Dbug 

Can you post screenshots with how your Zap steps are configured?

Might be best to open a ticket with Zapier Support for further help here: https://zapier.com/app/get-help

1. Choose app and Events (https://prnt.sc/26kac6j)
2. Choose Account (https://prnt.sc/26kacki)
3. In testing these type of Custom fields Shows blank (https://prnt.sc/26kacyf)  

@Troy Tessalone 

@Dbug 

Have you tried changing the trigger step data examples?

https://zapier.com/help/create/basics/change-the-test-data-in-your-zap-trigger

@Troy Tessalone 
Yes i have tried this but no data comes its only shows blank field there. Meanwhile i have entered the data in the form which i connected but not getting data in zapier

@Dbug 

Are you able to include screenshots with how your Zap steps are configured and the data returned from the trigger step to help us have more context?

@Troy Tessalone 

I have already shared the Screnshot with brief if you will see my previous message carefully 

1. In testing these type of Custom fields Shows blank (https://prnt.sc/26kacyf) 

@Dbug 

The previous screenshots don’t show how the Zap step is configured with variables mapped between the steps.

@Troy Tessalone 

HERE IS COPY LINK OF ZAP YOU CAN SEE 

https://zapier.com/shared/4c3d6e6bc30bbd7c57929809a6571cec6ab40eed

@Dbug 

Unfortunately when you share a Zap it only creates a clone of the Zap steps in the recipients account, but doesn’t show how you have the variables mapped between Zap steps.

Please provide screenshots with how each of your Zap steps are configured.

@Troy Tessalone

Trigger Steps :
1. Booking Scheduled in OnceHub (https://prnt.sc/26q00ui)
2. Account (https://prnt.sc/26q017v)
3. Triggred Data (https://prnt.sc/26q01qo)

Action Steps
Send Channel Message in Slack
1) Choose app or event (https://prnt.sc/26q02aw)
2) Action in which data comes as no data (https://cdn.zappy.app/46c55a113c3a641eebb9d37707ee2fff.png)
3) Result (https://cdn.zappy.app/f00bd66d6c82128965191860a789e276.png)
 

@Dbug 

Have you tried submitted a new Scheduled Booking via Oncehub with these data points populated?

Then change the trigger test data to pull thru the newly submitted example to test with: https://zapier.com/help/create/basics/change-the-test-data-in-your-zap-trigger

Oncehub help articles: https://zapier.com/apps/oncehub/help

TRIGGER

The returned data points from the trigger example are empty, thus way no data is flowing to the action step.

 ACTION

These mapped data points for the given trigger example show “No data” for many of the mapped fields.

@Troy Tessalone 

I have also tried with submitted a new Scheduled Booking via Oncehub.

Still No data comes in that field. Is there any other way to show data ?

@Dbug 

Can you confirm you changed the trigger test data after submitting a new test that have those fields populated?

How to change the trigger test data to pull thru the newly submitted example to test with: https://zapier.com/help/create/basics/change-the-test-data-in-your-zap-trigger

Otherwise, next best step may be to open a ticket with Zapier Support for further assistance: https://zapier.com/app/get-help