Hello,
I take the liberty of opening a ticket due to an issue I'm having with processing webhook data.
I'm used to ZAPIER, and I'm used to looking for the solution for a long time on my own, before giving up. But I've been searching for hours, and I still haven't been able to find a solution so far.
I present the situation to you.
I use the Zapier Webhook app, in "custom request" to make a "query" request to an API.
Everything is going well at that time. The problem concerns the treatment of incoming data.
The incoming data includes a 2-step dataset:
The "steps" each have several "substeps"
ZAPIER presents it this way (The steps in purple, the substems in orange)
In this example, we have 3 "steps" which each have 3 "substeps" but this number can vary.
For example step 1 can have 5 substeps and step 4 can have 1 substep.
The main problem I encounter is that when I want to reuse the "substeps" data in another app, ZAPIER shows me all the substeps (of the 3 steps) on a single line, without step distinction.
I of course tried reformatting the text with "Format" ("split text" first, then "text to line-item", then "line-item to text" or again "line itemizer". But that does not solve the main problem: since the data substeps are dissociated from their respective step.
Sorry for these unclear explanations. I tried to be as clear as possible.
Thank you in advance for your help,