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hey there!

 

we want to connect our CRM to zapier and for this in the first step get the access token from our CRM:

 

https://api-doc.talent360.io/#authorisierung

 

the doc says:

 

Authorization is done via a Bearer Access Token.

The access token must be requested using ClientId and ClientSecret.

we also have the ClientId and ClientSecret keys.

 

how does the webhooks by zapier step  have to look like?
we tried some configurations and the last you can see in the screenshot here:

 

we always get a 401 error:

“access_denied (HTTP Status Code: 401)”

(they write Grand wrong with “d” - guess we also have to use it with a “d”?!)

 

thank you very much!

RS

Hi ​@RollingStone, welcome to the Community! 👋

Looking at the API documentation for Talent360 it appears to require OAuth 2.0 which the Webhooks app does not officially support—it’s designed to handle basic authentication methods. So you’d be best off building a private app integration on our Developer Platform instead. You can learn more about how to do that here: https://zapier.com/developer-platform

That said, I did come across an old post which talks about getting access tokens for handling OAuth with the Webhooks here: 


And Nick wrote a guide a while back on how to use Sub-Zaps to get access tokens which you might be able to use:

 

(they write Grand wrong with “d” - guess we also have to use it with a “d”?!)

I’d have thought that it would just be a typo in the documentation itself and you’d need to write Grant not Grand.

Hope that helps to get you pointed in the right direction. Keen to ensure you’re all set so please let us know if you run into any trouble or need any further help at all! 🙂

​@SamB thank you!

tried to build a private app on the dev platform, but still the authentication doesnt work at all. no connection possible.

well, we will have to hire a developer. this is pro work.

thanks,
RS

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