Skip to main content
Question

Catch hooks not sending in data

  • September 12, 2024
  • 2 replies
  • 42 views

Can anyone give me an answer as to why my catch hook is not pulling in any new data? I tried placing an order on our site; payment successfully went through; however, the information I used is not pulling into Zapier webhooks. Can anyone help me? Thank you.

Did this topic help you find an answer to your question?
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

2 replies

SamB
Community Manager
Forum|alt.badge.img+11
  • Community Manager
  • 7304 replies
  • September 12, 2024

Hi @gosmplify, welcome to the Community! 🎉

Sorry to hear the Zap isn’t loading any new test record data. Hmm, can you try sending another webhook to the Zap while the Test section of the trigger is open. Then wait around 10 seconds before clicking on the Find new records button to see if the hook is captured as a new test record:
5cc799095c14642307711f38f2579e71.png

Can you give that a try and let me know how you get on?


Troy Tessalone
Forum|alt.badge.img+14
  • Zapier Expert
  • 30739 replies
  • September 12, 2024

Hi @gosmplify 

Also make sure there is a timestamp included to help make the webhook data payload unique for each request.