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Are my webhooks being batch processed?


Hi, I have connected to Zapier to a service (We-Connect) using both a Zapier generated webhook and, more recently, the service’s API and native app for Zapier. Over the last couple of weeks I have seen a degredation in performance having, in some cases, to wait more than 24 hours for the Zap to trigger/run.

My feeling is that the issue lies outside of Zapier but I need to evidence this

  1. to try and resolve the issue and
  1. to placate my Clients!

Can you point me in the direction of any data that I may be able to access  to help me get to the bottom of this issue?

Please find attached screen grabs showing examples of:

  1. the delay in the trigger element of one zap and
  1. numerous zaps being processed at once 

Thank you in advance for your help.

 

Best answer by Troy TessaloneBest answer by Troy Tessalone

Hi @IanAUK 

This issues is probably best suited to be handled by Zapier Support.

You can open a ticket here: https://zapier.com/app/get-help

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2 replies

Troy Tessalone
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  • Zapier Expert
  • 30739 replies
  • Answer
  • February 1, 2021

Hi @IanAUK 

This issues is probably best suited to be handled by Zapier Support.

You can open a ticket here: https://zapier.com/app/get-help


  • Author
  • Beginner
  • 1 reply
  • February 1, 2021

Apologies Troy, thanks for putting me right