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Apollo.io Authentication failed api/v1/zapier_rest_hooks/plugin_api_key_auth is not accessible


Has anyone seen or resolved this error connecting Zapier and Apollo?

 

We hit an error adding your new account

authentication failed: The app returned "api/v1/zapier_rest_hooks/plugin_api_key_auth is not accessible with this api_key".

  1. Make sure you click "Allow" or "Accept" on the permission popup
  2. Double check your Account has the correct permissions
  3. Check out our help docs for more information
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7 replies

Troy Tessalone
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Hi @MarketingMarc 

Good question.

Have you reviewed the available help articles from Apollo?

https://knowledge.apollo.io/hc/en-us/articles/4415362778509-Zapier-Integration-Overview

 


This is where i started, once i get to the final integration step… it fails. 


Troy Tessalone
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@MarketingMarc 

Have you tried reaching out to Apollo Support for guidance?


i am reaching out to both zapier and apollo support waiting to hear back. Was hoping i wasnt the only one which is why i came here. 


Troy Tessalone
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@MarketingMarc 

Related Zapier Community topics for Apollo that may provide guidance: https://community.zapier.com/search?q=apollo&source%5B0%5D=community


  • Beginner
  • 1 reply
  • November 10, 2023

Any updates from Apollo or zapier? Having the same issue.


  • New
  • 2 replies
  • December 9, 2024

I think I solved for me at least by adding a key as a “master” key.