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Question

Apollo.io Authentication failed api/v1/zapier_rest_hooks/plugin_api_key_auth is not accessible

  • 24 October 2023
  • 6 replies
  • 130 views
M

Has anyone seen or resolved this error connecting Zapier and Apollo?

 

We hit an error adding your new account

authentication failed: The app returned "api/v1/zapier_rest_hooks/plugin_api_key_auth is not accessible with this api_key".

  1. Make sure you click "Allow" or "Accept" on the permission popup
  2. Double check your Account has the correct permissions
  3. Check out our help docs for more information

6 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @MarketingMarc 

Good question.

Have you reviewed the available help articles from Apollo?

https://knowledge.apollo.io/hc/en-us/articles/4415362778509-Zapier-Integration-Overview

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
M

This is where i started, once i get to the final integration step… it fails. 

Troy Tessalone
Userlevel 7
Badge +14

@MarketingMarc 

Have you tried reaching out to Apollo Support for guidance?

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
M

i am reaching out to both zapier and apollo support waiting to hear back. Was hoping i wasnt the only one which is why i came here. 

Troy Tessalone
Userlevel 7
Badge +14

@MarketingMarc 

Related Zapier Community topics for Apollo that may provide guidance: https://community.zapier.com/search?q=apollo&source%5B0%5D=community

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
T

Any updates from Apollo or zapier? Having the same issue.

Reply


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