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Question

500 error when uploading file to Freshsales CRM API via webhook

  • November 4, 2021
  • 1 reply
  • 90 views

I am trying to send a file to Freshsales CRM using a POST webhook. I have gotten it to work in POstman. However, I had to manually upload the file to postman for it to work. When I try it in Zapier, the Freshsales API gives me error code 500. I think it has to do with how I am passing the file. Anyone have any inisght?

 

 

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1 reply

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • November 4, 2021

Hi @threeriversparks 

Try using this File field?

 

Do you have the correct headers set?

Is the file link publicly accessible?

https://developers.freshsales.io/api/#create_file

 

Help article for using files in Zaps: https://zapier.com/help/create/basics/send-files-in-zaps