Filetype is not changing on Salesforce

  • 30 January 2023
  • 2 replies

I want to upload the pdf file on Salesforce but the problem is if I add any pdf file to my Google drive folder then it uploads the file on Salesforce but with text extension (.text) not in original file type. What should I do ?

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2 replies

Userlevel 7
Badge +14

Hi @Piyush Sinha 

Good question.

Please post detailed screenshots with how your Zap steps are configured in order for us to have context, thanks.

Help article about using files in Zaps:

Userlevel 7
Badge +8

Hi there @Piyush Sinha, just checking back in since it’s been a few days. Have you had a chance to work this out yet? If not, please add some screenshots of your Zap so we can take a closer look, as Troy mentioned, it’s possible this is due to the set up of your Zap but we won’t know without visibility.