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I am trying to get a zap to work that takes users from a from in Learnworlds and adds it to a list in Constant Contact. So far everything is working but the last step gives me an error message that says the email is invalid. It seems like a legit email to me so not really sure what to do here.

 

 

Hi @CGlenn 

The error indicates the email may be invalid format or has been flagged by compliance.

It could be that the email has been flagged previously for compliance in Constant Contact or it could be that Constant Contact sees the .info TLD and treats that as an invalid email address format.

Either way, not much you can do since Constant Contact controls that logic.

 


HI Troy, unfortunately Constant Contact says that they do not support Zapier issues and that they can’t help me with this. Is there a way to work around this? Or make it so the Zap is not pulling this particular contact. Maybe try a different one or something?


I am also having same issue. Constant contact said Zapier can fix this issue.

 


Yes, both Zapier and Constant Contact are telling me that the other group will have to fix the issue. Neither one of them will take responsibility for it or give me a way to resolve it.


Hi @meet.savemax 

Make sure to test with a real email address, as your screenshot clearly shows a dummy email address.

 


@CGlenn 

Have you tried testing with other email addresses?


@Troy Tessalone

I am having the same issue. I have tried multiple emails that I know are valid.


Hi friends,

I did some digging into our notes and regarding the error that you’re getting: 

If the email address otherwise looks legitimate, it was likely flagged by compliance checks in Constant Contact. For example, Constant Contact will throw this error if a given email has signed up to too many accounts.

Since we don't have visibility into the compliance checks, the user should consider contacting an Account Review and Deliverability Specialist at Constant Contact.

Hopefully, this helps.


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