Zap is not working

  • 29 June 2020
  • 1 reply

Hi! I set up a zap to create a new task in Celoxis project when an epic is created in my JIRA Instance through JQL: 

issuetype = Epic OR issuetype = “New Feature”

the test ran OK for the zap, I turned it on, but nothing happens. I created a bunch of Epics in JIRA, they are not appearing in the project I specified for Celoxis or anywhere wlse. Could you help me?

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

1 reply

Userlevel 7
Badge +10

@YuliaZhyliaieva can you take a look at your task history in Zapier and see if the zap has triggered at all? Depending on if it’s triggering but filtering or failing or delayed the answer will be different, compared to if it is not triggering at all. 

Here’s a how-to doc about task history