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 Trying to add call information from Webphone for Voipcloud at the end of calls to google sheets - The sheet has columns with checkboxes in them that are not related to the columns i want the zap to use, but i can not get the zap to work in the rows where columns have the checkboxs.

When i removed the checkboxes so the rows are all empty, the test zap works, then nothing works after I pulblish.

 

 

 

my zap worked in the test but not once published, and i have checkboxes in the columns already and i can not add the data to these rows

Hi @Sarah L 

Zaps create new rows rather than updating existing rows.

e.g. If the GSheet has 10 rows, then the Zap Run happens, the GSheet will have 11 rows.

Formatting from the previous GSheet rows is not kept when a new row is added.

 

An alternative approach would be to use Airtable instead of GSheets.

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