I'm trying to set up Zaps from ServiceTitan to pass customer email and phone number info to other platforms. I'm not able to capture any fields with customer data like name, address, email, phone number from our ServiceTitan customer records into Zapier. Is there a restriction that prevents me from using PII from ServiceTitan in zaps, or is there a workaround solution for this?
For example - I’m not sure how to complete the “Send new ServiceTitan appointments as offline conversions in Google Ads” zap that should be possible, per this: https://zapier.com/apps/google-ads/integrations/servicetitan/1617268/send-new-servicetitan-appointments-as-offline-conversions-in-google-ads. I can’t complete setting up the zap without any fields containing customer data available from ServiceTitan in zapier.