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testing a trigger

  • 12 March 2021
  • 1 reply


When I am setting up a new zap and I test the trigger, it does not send any authentication information even though I have authenticated an account in the prior step. So when it goes to try to get some test data, I am not receiving any authentication information. Does anyone know why?


Best answer by Liz_Roberts 15 March 2021, 16:22

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Userlevel 7
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Hi @Rocket7 ,

Thanks for reaching out- sorry you’re encountering this!

Take a look at this article regarding authentication issues. If those suggestions don’t do the trick, I suggest reaching out to our Support team here who can take a further look.