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Stripe Invoice Issue - Zapier Error

  • 11 December 2020
  • 2 replies


We are having a weird error with zapier & stripe whenever trying to pull invoice information from Stripe. 

Goal is a simple Stripe Invoice → Airtable zap, but we keep getting this error whenever trying to set this up. 

We have reached out to support on both sides, and they each say it’s the other apps issue. (Super frustrating.) 

Anyone have any ideas on what could be causing this? Or potentially a alternative solution. It’s a big snag in some of the systems we are trying to implement. 



Best answer by Troy Tessalone 11 December 2020, 18:54

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Just checking in to see if you still need help with this? 

Userlevel 7
Badge +14

Check your connections in Zapier:

Make sure you aren’t using the Stripe Test API Key.

Stripe Test Mode

We use Stripe API keys for authentication, so you can connect a Stripe account by using your Stripe "test secret key".

If you do that, you can trigger your Zap from transactions in your Stripe account which were created in test mode. Stripe's test card numbers only work in their test mode:

However, if you connect to Stripe using the test secret key, your Zap will not trigger on any Live transactions in your Stripe account. To do that, you'd need to reconnect, or connect a new Stripe account, using your "live secret key" instead.