Best answer

SMS by Zapier not sending PIN

  • 24 February 2021
  • 3 replies

I am trying to set up SMS by Zapier.  I enter my phone number and select SMS.  I click to have PIN sent and there is no PIN being sent.


This worked yesterday however stopped working and continues to not work.


I cleared my history and cookies.  Still not receiving PIN.


Best answer by SamB 12 July 2021, 13:10

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3 replies

Userlevel 7
Badge +10


I'm going to flag this post for the Zapier Community Team. They should have more insight on this and can escalate to the support team if needed.

Sit tight, and someone will contact you soon.

Userlevel 7
Badge +8

Hi @Shawnroof1 ,

Thanks for reaching out! I see you are working with Cameron in Support to troubleshoot so I will let them continue to assist as they can see into your specific Zap configuration!

Userlevel 7
Badge +11

Just wanted to circle back in here as looking on the Support ticket, it appears as though @Shawnroof1 was since able to get the PIN sent successfully. For anyone that’s running into similar issues, sometimes SMS by Zapier can run into trouble with invalid numbers.

You can find out more about how to troubleshoot that type of issue here: Common Problems with SMS