Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

My team has set up some great automations that adds prospects to a Pardot list when they create a record in Airtable that meets certain conditions (including signing up for our newsletter).

However, we do not have a way of removing those prospects when they leave our community. I can’t find a way to do that in the standard Pardot functions (including ‘update prospect’). I’m not familiar enough with the API to do it completely manually. Is there any way to do so?

My specific goal is to remove a prospect from our list if they change their membership status to ‘alumni’ or ‘inactive.’

 

Many thanks!

Hi @Nathan A, welcome to the Community! 🎉

I did some digging and found there’s an existing feature request for the ability to remove a prospect from a list so I’ve gone ahead and added your vote to that. I can’t make any promises around when that action might be added but we’ll be sure to notify you by email as soon as it is. 

In the meantime, the only way to automate the removal of a prospect with a Zap would be to use Pardot’s API Request (Beta) action. It looks like it’s the List Membership Delete endpoint is the one you’d need to use to remove the prospect from the list. It’s a bit more advanced that the rest of the Pardot actions but if that’s something you’d be interested check out our Set up an API request action guide for more details.

Alternatively, a certified Zapier Expert could set up for you: https://zapier.com/experts

Hope that helps. If you do give it a try and run into any trouble setting it up please let us know. Happy to assist further! 🙂

Hey folks,

Just circling back in here to share that the feature request has been implemented! 🎉

There’s now a Remove Prospect from List action that will allow your Zaps to remove prospects from specific lists in Pardot:

263bc791b34d1692c3a7e69faa9b8365.png

We hope you get the chance to try out this new action soon! If you hit any snags, feel free to ask in the Community or contact our Support team.

Happy Zapping! ⚡️

Terms & Conditions