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Question

How to use Dante AI to trigger an email?

  • October 7, 2024
  • 2 replies
  • 19 views

I am currently using Dante as my trigger to capture new leads via chat and store to my CRM. However, I noticed that sometimes the client wants to connect to an agent. Since we don’t have the resources to man these chats all the time, I was thinking of using Zapier to end an email to our group that someone wants to connect so that we can take action the soonest possible time. Has anyone done this before? Right now am only seeing 2 triggers in Dante Chat via Zapier Triggers.

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2 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • October 7, 2024

Hi @carldelmundo 

Try using this Zap trigger: Dante AI - Lead Capture

 

Help link for Dante AI: https://zapier.com/apps/dante-ai/help


SamB
Community Manager
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  • Community Manager
  • October 11, 2024

Hi @carldelmundo! 👋

How did you get on with that Lead Capture trigger Troy suggested? Were you able to get the desired workflow set up?

Let us know if there’s anything further we can assist with and we’ll be happy to help!