How do I automate SMS notifications for customers when I send a Wix form message?

  • 16 June 2024
  • 5 replies

Hello, I am looking to create an automation with Wix form messages. I would like an sms to be sent to the customer each time I send a Wix message to the customer from their message received in forms. The message would advise them we have sent a new message and to check their junk folder if not received. Is this possible?

5 replies

Userlevel 7
Badge +14

Hi @Partysuppliesaberdeen 

Which SMS app are you trying to use? (e.g. OpenPhone, Twilio)

Hi @Troy Tessalone I will be using twilio 

thanks for your help Ryan

Userlevel 7
Badge +14


Try these Zap steps...

  1. Trigger: Wix - ???
    1. Wix Custom Triggers
    2. Chat & Inbox
  2. Action: Twilio - Send SMS



Thank you @Troy Tessalone I will try that and let you know how I get on. I am currently waiting for Twilio new number bundle approval.

Userlevel 6
Badge +4

Hi @Partysuppliesaberdeen,
We just wanted to see how everything is going with your Zap. Did Troy's recommendation get the job done? Feel free to reach out if you need further assistance with your Zap. We're glad to address any concerns and assist you.
We're looking forward to your response.