I am creating a Zap for when a form post is done, to add that user to a group/label in google contacts. People say there should be a selection in Zapier to do this, however I can’t seem to find any place for this.
Hi
Try this Zap action: Google Contacts - Add Contact to Groups
Hey thanks,
The issue I am having is that I also am making a new contact. So when I make a new contact and then run the add contact to group task, I receive an error like this.
For us to have more info about the error, post screenshots showing how your Zap steps are outlined and configured in EDIT mode so we can see the field types/mappings.
This is where the error hits. I have 3 types of selections. Depending on their response I want it to put them in a specific group.
We need to see screenshots from Zap Step 12.
Feedback from AI:
The error message you're seeing relates to Google Contacts and an `etag` mismatch. Here's a breakdown of the issue:
### Error: "Request person.etag is different than the current person.etag."
#### Explanation:
- **`etag` in Google Contacts:** The `etag` (entity tag) is a unique identifier assigned to a particular version of a contact in Google Contacts. Every time a contact is updated, its `etag` changes. This ensures that the latest version of the contact is being used in subsequent operations.
- **The Error Cause:** The error message indicates that the version of the contact you're trying to update or reference in this Zap step is out of sync with the most current version stored in Google Contacts. This typically happens when the contact was updated (possibly outside the Zap, such as directly in Google Contacts or via another integration) between the time your Zap fetched the contact and when it tried to modify it.
#### Suggested Solution:
- **Clear Local Cache:** This is the system's way of saying that you should refresh the contact data by fetching the latest version of the contact from Google Contacts before attempting to modify or add it to a group.
- One way to resolve this is to add a step before the "Add Contact to Groups" step to retrieve the latest version of the contact again, ensuring you work with the most up-to-date data.
- Alternatively, you may want to handle contact fetching and modification within the same action or sequence to avoid the data being stale.
Hi
I’m jumping in to see if I can help!
That's a really strange error that you're running into. Could you please try replaying the errored Zap run?
You can learn more about replay here: https://help.zapier.com/hc/en-us/articles/8496241726989-Replay-Zap-runs#h_01HPFJ7K8PAG1KRXND2G5PEWWD
Kindly give it a try and let me know how it goes? I'll keep an eye out for your response!
Seems after the replay there was success. Not sure why that initial was triggered.
Hi
So is your Zap fully working now as intended? Did Troy and Ken’s recommendation get the job done?
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