Question

How can I add more contact fields in the set up action portion for Actionstep?

  • 10 December 2021
  • 1 reply
  • 103 views

I am connecting two apps together - LawHustle and Actionstep - and using Zapier to automatically create a new matter in Actionstep after a trigger. When I am setting up the action, it pulls all of the data from all of the fields in the contact of LawHustle, but not every field matches to Actionstep when I am setting up the action. 

Is there a way to add more fields so that I can get all of the contact’s information into the Actionstep matter?

For example, we ask for an emergency contact in LawHustle, but then using the zap, I have no where for this information to land into Actionstep automatically. It’s like collecting 30 lines of useful data from app A, and only being allowed to dump 20 lines into app B.


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1 reply

Userlevel 7
Badge +14

Hi @claudiafabb 

Some Zap app integrations don’t support custom fields.

The workaround usually is to go with a more advanced approach and leverage the app’s API.

Actionstep API: https://docs.actionstep.com/

App APIs can be used in Zaps with the Webhooks app: https://zapier.com/apps/webhook/help

Consider hiring a Zapier Expert if you need help: https://zapier.com/experts