Skip to main content

I need to send the last message sent by the user to the chatbot from ChatBot Builder to Zapier. 

For this I created and configured a CustomField, that stores the last message from the user.  Now, the problem I have is that Zapier is not capturing the value of the custom field in real time. 

For example, it captures other fields (like chatbot responses) but with outdated information (i.e. a response from a past conversation). 

How can I make the updated information in the custom fied to reach zapier in an unstable way? 

 

Thanks 

 

Hi there @IART3,

Welcome to the Community! 🎉

Before we dig deeper into this, would you mind sharing a detailed screenshot of how your Zap is configured?

Please don't include personal information in the screenshot, or be sure blur out any personal information.

Thanks!

Reply


Terms & Conditions