Question

Thinkific problem on connection step "This auth is expired"


Hi, 

I’m trying to connect my Thinkific account to Zapier in order to create a Zap with Brevo. 
During the process of the connection, i’m asked for my subdomain name. 

When entered and clicked on “Yes, connect”, i received a notification : This auth is expired
Do you have any advice please ?

 


9 replies

Userlevel 6
Badge +6

Hey @Kostas Leaderfield ,

 

While creating connection, something is missing or incorrcet. Can you try to reconnect the Thinkific Connection again? Let me know if this works or not. 

Userlevel 7
Badge +14

Hi @Kostas Leaderfield 

Try this tip to reconnect the Zap app connection:

 

Hi @jayeshkumarbhatia and @Troy Tessalone for your help. 
Nothing works
I’ve made a video to saw you how it is going
My last message wasn’t published as the service doesn't accept a link, propbably.

In the link below, just close the gap between “vinyard” and “com”.

 

https://share.vidyard. com/watch/eBmzqTn5QEop8UP1kt5qgt?

Userlevel 6
Badge +6

Hey @Kostas Leaderfield ,

 

Thinkific API does not work with Free Plan. Check below screenshot

 

 

Userlevel 7
Badge +14

@Kostas Leaderfield 

Thinkific help article for using in Zaps: https://help.zapier.com/hc/en-us/articles/8496043846285-How-to-get-started-with-Thinkific-on-Zapier

 

Connect to Thinkific on Zapier

Thinkific uses OAuth to authenticate your account on Zapier.

Required authentication fields

  • Thinkific subdomain

Learn more about authenticating your Thinkific account in Zapier.

About Thinkific's app

Are self-hosted or cloud-hosted accounts supported? Cloud-hosted accounts  
Is a paid Thinkific plan required? Yes You'll need to be on the Grow plan and higher. View Thinkific's plans.
Are any special account permissions required? Yes You need Site Admin access.
Learn more about Thinkific's account permissions.
Are there usage limits? No  
Are there pagination limits? No  
Do trigger samples use real data from your account or generic data? Real sample data  
Are custom fields supported? Yes Learn more about Thinkific's custom fields.
Do update actions overwrite or append to existing data? Not applicable  
Is there any additional info? Yes Find additional info about using Thinkific in Zapier.

Ok @jayeshkumarbhatia 
I thought it was for the free plan too

 

 

Userlevel 6
Badge +6

Hey @Kostas Leaderfield ,

 

Oh Ok. Kindly reach out to Thinkific Support Team. THey can only answer your questions.

Yes i’ll do that @jayeshkumarbhatia, thanks a lot for your help and your time 🤘🏼

Userlevel 7
Badge +6

Hi there @Kostas Leaderfield,

I just wanted to check in if you’re still running into the error when connecting Thinkific with Zapier here. If so, could you please try this help article from Thinkific here: https://support.thinkific.com/hc/en-us/articles/10988279138967-Installing-Zapier-with-OAuth

I'll be keeping an eye out for your response!

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