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Best answer

No options listed under 'Choose a Sheet' for Smartsheet trigger

Phil Robbins
Userlevel 2
Badge +1

Hi there,

I’m trying to set up a new workflow with a Smartsheet ‘New Row’ trigger. However, when I come to select a sheet I’m not presented with any options. I have connected to a Smartsheet account that already has some zaps linked to it so I’m not sure what’s going on.

It’s worth noting that I have thousands of Smartsheet sheets linked to my account, so I don’t know if it’s timing out while trying to load them.

Any assistance would be greatly appreciated.

 

icon

Best answer by Troy Tessalone 9 May 2024, 16:31

View original

4 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @Phil Robbins 

If you know the Sheet ID, then you can try setting that using the ‘CUSTOM’ tab.

 

Smartsheet help articles: https://help.zapier.com/hc/en-us/articles/8495976241805-Common-Problems-with-Smartsheet

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
Phil Robbins
Userlevel 2
Badge +1

@Troy Tessalone that did the trick. Thanks a bunch!

ken.a
Userlevel 7
Badge +6

That’s awesome @Phil Robbins! Thanks to Troy for lending a hand here!

If you have any other questions, please don’t hesitate to reach out to the Community. We’re always happy to help! 🤗

Phil Robbins
Userlevel 2
Badge +1

I’m always keen to understand root causes, so any insight into the reason why no results are loading would be helpful. Good to have a workaround though.

Reply


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