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Best answer

Synchronisation number format to Brevo

Z
Userlevel 1

This post has been edited by a moderator to remove personal information. Please remember that this is a public forum and to remove any sensitive information prior to posting.

Hey Guys,

 

I have set up a trigger to synchronize my contacts with Brevo via a Google Form. However, an attribute I created in Brevo is not being transmitted as expected. The attribute is declared as "Number" and represents the phone number. However, in Brevo, the number appears with dots and without the leading zero. Is the issue with Brevo, Zapier, or the synchronization process?

 

 

Regards,

Muhamet

icon

Best answer by Troy Tessalone 3 May 2024, 17:29

View original

3 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @Ziberi 

The issue is likely with the field type in Brevo.

You’d want to use a Phone field or a single text field, instead of a number type field as that has formatting for 1000s.

 

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
Z
Userlevel 1

Hi @Troy Tessalone, thank you for the response. That was helpful! :)

ken.a
Userlevel 7
Badge +6

That’s great @Ziberi! A huge thanks to Troy for lending a hand here!

If you have any other questions, please don’t hesitate to reach out to the Community. We’re always happy to help! 🤗

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