Hi, is it possible to zap Instagram message requests to a CRM (17 Hats)?
Can I connect Instagram message request to 17 Hats CRM?
Hi
Check out the available Instagram Zap app triggers/actions:
IG: https://zapier.com/apps/instagram/integrations#triggers-and-actions
IG for Biz: https://zapier.com/apps/instagram-for-business/integrations#triggers-and-actions
![](https://uploads-us-west-2.insided.com/zapier-ca/attachment/ebf16d73-57ff-426d-8009-88e34ad90854.png)
Thank you so much!
It doesn’t look like it’s possible to Zap from a DM only from a post or comment.
Hi there
Unfortunately, the Instagram for Business app doesn’t support the “New Direct Message” trigger at the moment. However, we do have an existing feature request for this exact functionality.
I have added your vote as another interested member. That does a few things:
- Bring this to the attention of the integration developers
- Help track interest in this feature being implemented
- Allows us to notify you via email if this feature becomes available in the future
While I don't have an ETA on when this feature might be implemented, we will notify you via email if it is!
Hopefully, this helps!
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