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Question

Zapier Whatsapp Account Doesn't Work for Turkey/Turkiye

U

Hello,

I want to create a Zap from my RSS feed to the Whatsapp channel, but when I try to send a message to the Whatsapp Zapier account, it gives the following output.

 

[8/5 03:41] Can: Hi Zapier,

Initiating a conversation for receiving notifications from my Zaps.

 

[8/5 03:41] Zapier: Your message could not be delivered. This business can't chat with phone numbers with your country code.

 

تعذّر تسليم رسالتك. لا يمكن لهذا النشاط التجاري الدردشة مع أرقام هواتف تحمل رمز بلدك.

 

پیام شما نمی‌تواند رسانده شود. این کسب‌وکار نمی‌تواند با شماره تلفن‌هایی که دارای کد کشور شما هستند، گفتگو کند.

 

Не удалось доставить ваше сообщение. Эта компания не может вести чат с телефонными номерами с кодом вашей страны.

 

Mesajınız teslim edilemedi. Bu işletme, ülkenizin telefon koduna sahip telefon numaralarıyla sohbet edemiyor.

3 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @Umutcan 

For us to have more context, post screenshots with how your Zap steps are outlined and configured along with the encountered error.

 

Help articles for using WhatApp Notifications in Zaps: https://zapier.com/apps/whatsapp-notifications/help

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
S

Hi @Troy Tessalone 

I have the same problem. This problem occurs because a number is used with Turkey area code. (+905XXXXXXXXX)

"This business can't chat with phone numbers with your country code."

How can we solve this?

ken.a
Userlevel 7
Badge +6

Hi @Umutcan and @Suleymvn,

Welcome to the Community! 🎉

I've done some digging and found that WhatsApp has region restrictions. You may also check out this documentation about country restrictions:

https://developers.facebook.com/docs/whatsapp/cloud-api/support/troubleshooting/#country-restrictions

It would be worthwhile to reach out to their support channels for clarification.

Hopefully, this helps.

Reply


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