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Question

Failed to create a video in HeyGen - Troubleshoot

K

Hello!

I am trying to connect my HeyGen platform with Mailerlite through Zapier and send out personalized videos to my clients. The problem is, when I want to do a test I always get a Failure message. I took a screenshot about the problem and attached here.

Could you please help me with this one? Thank you!
 

1 Attachment

2 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @Krisztina 

For us to have context about the error, post screenshots with how your Zap Step 2 is configured in the ‘Action’ tab section.

 

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
ken.a
Userlevel 7
Badge +6

Hi @Krisztina,

I wanted to check in here to see how you’re getting on. Are you still running into the error here?

Please let us know if you still need help regarding this one. We’re happy to troubleshoot further!

Reply


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