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Question

Connecting to WooCommerce on a Wordpress multisite

J

We’re having difficulties connecting to WooCommerce from Zapier. The site we are trying to connect is on a multisite. We’re getting zero specific error messages (just a generic "There is a problem with this auth. Contact support or reconnect it here.") Is it even possible to connect on a multisite?

4 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @jnear 

Help articles for using WooCommerce in Zaps that may provide guidance:

https://woocommerce.com/document/woocommerce-zapier-integration/

https://zapier.com/apps/woocommerce/help

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
J

That documentation indicates that working with a multisite is possible, so that’s good to know! However, we are still receiving the error on Zapier. Our server is getting a 200, so there’s seemingly success there. We’re starting over with a new Zap to see if that helps.

ken.a
Userlevel 7
Badge +6

Hi @jnear,

I’m jumping in to see if I can help!

According to WooCommerce help article, you’d need to connect to Zapier as a Super Admin and you need a separate authentication for each site in your network.

More about that here: https://docs.om4.io/woocommerce-zapier/faq/#can-i-authenticate-with-application-passwords

Hopefully, this helps!

J

Thank you! We had gotten that far. Just had to start a new Zap, and then stopped receiving the error.

Reply


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