I am facing a very peculiar issue while connecting Zoho books with Shopify.When a order is created in shopify, zapier should pass on the data to zoho books and create an estimate.Now the issue is : if the name is same but address is different in shopify - it is creating a new customer in zoho books but the address is same as the first customer entry in zoho books. So for a same name only one address is being added in the estimate. There is no option in zapier to add address to an estimate (very strange). If the customer email ID/phone number already exists in Zoho books, Zapier should not create a new customer but should only add the shopify address to the estmate.How to achieve this.

Question

Duplicate Zoho Books Customer with Same Name, Wrong Address

I am facing a very peculiar issue while connecting Zoho books with Shopify.

When a order is created in shopify, zapier should pass on the data to zoho books and create an estimate.

Now the issue is :

if the name is same but address is different in shopify - it is creating a new customer in zoho books but the address is same as the first customer entry in zoho books. So for a same name only one address is being added in the estimate.
There is no option in zapier to add address to an estimate (very strange).
If the customer email ID/phone number already exists in Zoho books, Zapier should not create a new customer but should only add the shopify address to the estmate.

How to achieve this.

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