Question

Slack error: Failed to Find Reaction “Error while retrieving: 'mimetype'

  • 13 December 2022
  • 2 replies
  • 218 views

Userlevel 1

Hi, I want to set up a zap that takes approved posts (reaction = approved), and their attachments, uploads them to a drive, and pulls the text and details into a google sheet. 

This works fine using the “new message posted to channel” trigger, but I can’t pull test data on the messages add the reactions to in the editor when using the “new reaction trigger” i get the error:

 

Failed to Find Reaction 

“Error while retrieving: 'mimetype' 


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2 replies

Userlevel 7
Badge +14

Hi @FF15 

Good question.

Perhaps it’s due to an unsupported file type.

A media type (also known as a Multipurpose Internet Mail Extensions or MIME type) indicates the nature and format of a document, file, or assortment of bytes. MIME types are defined and standardized in IETF's RFC 6838.

Userlevel 7
Badge +9

Hey there, @FF15! Thanks for reaching out!

I checked and it looks like you were able to open a ticket with my teammates in support for a slightly different issue. Were you able to get this part sorted?

Do you mind sharing what the results were? We’d love to know! 🙂