I see the following message on a regular basis even when I reconnect to the Confluence space. When I reconnect, the link is acknowledged, however a few hours later it reverts to this message and Zaps get halted.
![](https://uploads-us-west-2.insided.com/zapier-ca/attachment/9b8e6b51-c657-41a5-8326-98646a96d438.png)
I see the following message on a regular basis even when I reconnect to the Confluence space. When I reconnect, the link is acknowledged, however a few hours later it reverts to this message and Zaps get halted.
Hi
Might be best to open a ticket with Zapier Support for them to provide further troubleshooting and guidance: https://zapier.com/app/get-help
I’m also having the same exact issue and have emailed support. I’ve connected my Confluence Cloud account a few times and it keeps showing that same message.
Welcome to the Community,
It appears that
I can’t make any promises as to when the app’s developers will be able to fix this by but we’ll definitely email you both (and will post an update here) as soon as it’s been sorted.
Thanks Sam and Bhavana. Riley on the support team responded to me yesterday and asked me to reconnect on the My App page. I did it, and a zap went through. Unfortunately this morning it has once again disconnected.
Ah, thanks for letting us know
It looks like Riley was able to add you to the bug report! This is the best way to receive timely updates once a fix is in place. We’ll also be sure to post here!
Hi
Hi
Sorry to hear that
Hi all! Just a quick update on this issue! The Jira team is tracking affected users in a public facing issue, so feel free to follow along there for updates. https://jira.atlassian.com/browse/CONFCLOUD-73809
Hello all!
I’m from Atlassian and have an update for everyone.
A fix has been deployed that we believe will solve the issue with multiple authentications. You will likely need to re-authenticate 1 more time to see the results.
Please let me know if things look good or if you're experiencing any other issues.
Apologies for any inconveniences, internally, we’re working through an ownership model for this integration that will provide more consistent support and help prevent things like this from happening in the future.
Thanks,
Tony
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