Best answer

Filter for specific tags using the Front App trigger


I have the question about a zap (Front App to


This trigger “New Tag Added to Message” fires for all tags of Front App.

So, How can I specify the tag(s), which I need to have for this trigger?

And then according to the action, a new item in with be created .


Best answer by GetUWired 11 May 2021, 15:56

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5 replies

Userlevel 7
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Hi @Sergey Lp

Add a Filter as step 2 in the Zap:

So, Filter doesn’t support Front App. Am I right?

Userlevel 7
Badge +14

@Sergey Lp 

Filter can’t be used as a Zap trigger.

Userlevel 7
Badge +12

@Sergey Lp 
your zap flow would be something like the following: 

Trigger: New Tag Added to Message in Front App

Action: Filter by Zapier (this is where you can configure the filter for what tags should continue)

Action: Create Item in

You won’t likely find this in the template set ups and will need to create a zap to add the filter step. In your first screenshot, you can select ‘try it’ which will open up the builder page. 


Userlevel 7
Badge +10

@Sergey Lp 
Just checking in to see if you still need help with this?